John McNally

Managing Director, Accenture Financial Services, Customer Insight & Growth, North America

John is a Managing Director in Accenture’s Customer Insight & Growth practice, leading the Applied Customer Engagement (ACE) offering for financial services. John’s areas of expertise include customer experience, front-office transformation, contact centers, digital strategies, service technology platforms and digital enterprise concepts. His industry experience spans financial services across Insurance, Banking and Capital Markets.

Latest Posts By John McNally